Troubleshooting
FSX Pro: Stuck on EULA / User Agreement (Legacy Fix)
This issue is fixed in current FSX Pro builds. If you still get stuck on the EULA/Agreement or a perpetual loading screen, use the steps below—then update to the latest release. Warning (read first) Clearing the FSX Pro data folder deletes locally ...
Fix: FSX 2020 “License Validation” Error
When launching FSX 2020, you may see one of these errors: “License Validation” when trying to access a course or range “License Validation An Unexpected Error Occurred” These errors usually mean FSX couldn’t validate your license because it couldn’t ...
Troubleshooting Device Connectivity in the Foresight Sports App
If you’re receiving connection errors in the Foresight Sports App, don’t worry; this is usually easy to fix. This guide walks through the most common reasons your launch monitor may fail to connect and the steps to get you back up and running ...
Having Trouble Activating or Accessing Your Software? Check Your Internet and Firewall Settings
If your Foresight Sports software cannot activate or connect to your account, it may be due to an internet or firewall restriction blocking communication with our servers. This article will guide you through checking your connection, firewall, and ...
How to Install or Update FSX Play
FSX Play is the primary golf simulation software for Foresight Sports devices, including the GC3, GCQuad, and Falcon. This guide explains how to download, install, and update FSX Play on a Windows PC. You’ll also learn what to do if an update fails ...
Fix: FSX Play Stuck on Loading Screen (Blue Spinning Wheel)
How to Resolve Network Authentication Issues Affecting Login In some cases, FSX Play may open but never progress past the loading or login screen, displaying only a blue spinning wheel. Internet access appears normal, and other applications work ...
How to Collect Foresight Sports Software Logs Using the FSSLOG Tool
When troubleshooting FSX Play, FSX 2020, FSX Pro, Fairgrounds, or E6, our support team may request a full set of software logs from your computer. To make this easy, we provide a small tool called FSSLOG that gathers everything automatically and ...
How to Activate and Manage Your FSX Software or Course Licenses
Foresight Sports software and courses are digital licenses tied to your FSX Live account; not to a specific device or launch monitor. This guide covers how to purchase, activate, and manage your FSX software and course licenses, including what to do ...