Our GC2+HMT, GCQuad and GCHawk launch monitors use a series of sophisticated cameras to capture and track the club marker or fiducials placed on the club face. This requires a specific orientation for the cameras to track properly. (As reference; please visit our hardware page for individual manuals with additional information: https://www.foresightsports.com/support/hardware)

1-Dot Mode capture would suggest the launch monitor is potentially miscapturing the stickers being presented on the club face. This could happen for numerous reasons, and here are some common ones:

• Specular Highlights or Light Glints can appear on the toe and/or hosel of more shiny/chrome faced clubs, and this light can reflect off the club and back into the launch monitor's cameras sometimes confusing the system on the proper light object in motion.
• Sticker Placement can severely impact the launch monitor's ability to review the stickers individually, and if the club face being presented is either dramatically open or closed this could further obscure the devices ability to triangulate the fiducial pattern.
• For GCQuad and GC2+HMT Devices; elevation relative to the golf ball can also cause some misreads and we suggest raising the launch monitor an equal 1 inch to 1 1/2 inch above the ball being struck.

With this being said, these miscaptures can happen every so often based on the lighting in an environment, delivery angles of the swing, and the shine/polish of the golf club material itself.  From here, We would also suggest dimming/turning off some lights if indoors and retesting, then if applicable test outdoors in more shaded lighting.

Also, if during your testing you still find that you are receiving 1-dot mode, we will require pictures of your stickered clubs for review, and these can be sent in a support ticket here