FSX PLAY: Software Logs

FSX PLAY: Software Logs

To capture the software logs you will need to follow the steps below:
 
1. Right Click on the FSX PLAY Desktop Icon
2. Select, OPEN FILE LOCATION
3. Identify and Open the LOGS folder
4. Sort the folder by date
5. Select the most recently modified Log and send it to the Technical Support Team to review.
 
To contact Technical Support please open a ticket online:

    • Related Articles

    • FSX Play Player Logs

      These logs help the Foresight Sports Support Team and Software Development. FSX Player Logs are as follows: 1. Press the Windows+R keys to bring up the command box 2. Type %appdata% and press enter 3. Once the file explorer appears, click back on the ...

    • Collecting FSX 2020 & FSX Subscription Log Files

      Collecting the Software Log file is the best way to report a software issue to Technical Support. By capturing the log file the support team will be able to review the behavior and actions of the software in general detail. When reporting the issue ...

    • Identifying your FSX Play Software Version

      This article is designed to help you identify what software version your FSX Play software is on. We advise always using the most up to date software version for each Foresight Sports software you own. To identify your FSX Play software version, ...

    • Full Uninstall of FSX Play

      If you are still experiencing issues with FSX Play (Crashing, Freezing, stuck on a loading screen, and more) and you already tried a regular uninstall and reinstall to the latest FSX Play version. The next step is to fully uninstall FSX Play ...

    • FSX PLAY Updates

      In order to access the most up-to-date updates for FSX PLAY Software and FSX PLAY Courses you must visit the FSX PLAY PRODUCT SUPPORT PAGE: FSX PLAY DOWNLOAD & INSTALLATION GUIDE Course Download And Installation