Correct Setup Of The GCHawk - Mounting Height - Ball Find Zones
Confirming Proper Setup Of The GCHawk
If you are seeing ball lock issues, missed shots, or no data once the ball is struck, please see below:
Proper Mounting Specifications
Before you consider other troubleshooting options posted in this walkthrough, please check if your GCHawk is mounted correctly. Proper initial setup requires the GCHawk to be mounted per the following specifications:
1. The Hawk Should be mounted as shown in the diagrams below
(note: these diagrams are not to scale)
Please note that the GCHawk cannot be offset more than +/- 4 degrees
Based upon your ceiling height you should expect to mount the Hawk Differently, as mentioned below. Please note that these measurements are estimated and can vary based upon the precise mounting of the device and the height of your ceiling.
For best performance, we recommend mounting between 10ft and 10.5ft. As shown here the lower you go the smaller your hitting zones will become. This can impact accuracy for ball capture and if going below the minimum recommended specification of 9.5ft, product performance may be impacted.
If you have continued issues please be sure to review the other trouble shooting guides that appear relevant to the issue you are encountering.
Related Articles
GCHawk (GCH) - Recalibration
Our GCHawk (GCH) launch monitor uses a series of sophisticated cameras to capture, track, and provide data for launch golf balls and golf clubs (if club mode is purchased). This ceiling mounted device requires calibration by the user, and this device ...GCHawk Environmental Lighting - Lighting Interference
Lighting The use of harsh lighting that is directly illuminating the hitting mat in the ball find area can cause overexposure in the camera and degrade performance. If you have continued issues please be sure to review the other trouble shooting ...GCHawk Mat Color - Hitting Mat Color
Mat Color If you are seeing issues with ball lock or missed shots please see below: In some extreme instances, the color of the mat may be reflective or conflict with the device's ability to see the ball. This is because when light is reflected off ...Understanding GCHawk Hitting Zone - Ball Find Issue - Club Data Question
Understanding Hitting Zones And Ball Find Area Before you calibrate, observe the below diagram to see how a properly configured GCHawk's hitting zone would appear. When mounted properly the Ball Only ball find zone should be large and cover your ...GCHawk - Confirming an Accurate Ball Find Zone - Missing Shots - No Ball Lock Issue
Accurate Ball Find Zone If you are experiencing problems related to ball lock, missed shots, or no data after a ball is struck please see below: After calibration, you can verify the ball find area on your mat by using the below instructions. Be ...