"Search for app in the Store?" Message Launching Software Installer

"Search for app in the Store?" Message Launching Software Installer

If you are getting the error pictured below in this article there are steps to help resolve this. This is related to Windows being the culprit and not our software launcher.

 

 

It seems to be that Windows is blocking the software installer(.exe) from running. There is a possibility that the SmartScreen option is on, so you're unable to install downloaded apps. Let's try to turn it off and see if it helps. Follow the steps below: 

  1. Open Windows Defender Security Center from your Start menu, desktop, or taskbar.
  2. Click on the App and browser control button on the left side of the window.
  3. Click Off in the Check Apps and Files section.
  4. Then click on reputation-based protection.
  5. Then click Off to check apps and files.

If you are unable to turn off the Check Apps and Files option since this is a Windows issue locate Windows Troubleshooter and run the troubleshooter for Windows Update pictured below for a reference of what you are looking for.
 

 
If the steps above do not work below is a link to an article that will help if you cannot turn off the Check Apps and Files or if running the Windows Update Troubleshooter does not resolve the issue. Method 2 in the article should work if not try method 3.

If you have any issues or questions, feel free to visit the support page or SUBMIT A SUPPORT REQUEST.
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