Hardware Connection – Bluetooth – Not Connecting (In Software)
Foresight Sports Launch Monitor Is Not Connecting to Software After Being Paired with Mobile Device
GC2 or GCQuad (GC3/GCHawk not supported) is not connecting to
FSX Pro (FSX 2020 Purchase Required Mobile App) or FSSPerformance Fitting (Free Mobile App)
- Issue: Foresight Sports launch monitor is not connecting within the
Software device connections after successful Bluetooth pairing- This can be seen in the following ways:
- Software is not populating paired device within the connection window
- Software is not connecting to the launch monitor after selecting the available device – producing an error
- Reason:
- Mobile Device Bluetooth settings have been turned off
- FSS Launch monitor is not paired with the mobile device or PC
- GC2 does not have Bluetooth capabilities. Noted with an "A" before the serial number. (Ex. A12345)
- Resolution:
- Ensure that the PC is connected to the mobile device in the settings
- Mobile Device is connected to other Bluetooth connected devices and dropping the connection to launch the monitor
- Only GCQuad & GC2 connects to the Performance Fitting App via Bluetooth
- GCQuad Bluetooth connection not supported in FSX 2020 and FSX Pro
- The FILTER settings on the Device settings menu does not have "Bluetooth Enabled"
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