Hardware Connection – Bluetooth – Not Connecting (In Software)

Hardware Connection – Bluetooth – Not Connecting (In Software)

Foresight Sports Launch Monitor Is Not Connecting to Software After Being Paired with Mobile Device


GC2 or GCQuad (GC3/GCHawk not supported) is not connecting to
FSX Pro (FSX 2020 Purchase Required Mobile App) or FSSPerformance Fitting (Free Mobile App)

  • Issue: Foresight Sports launch monitor is not connecting within the
    Software device connections after successful Bluetooth pairing
    • This can be seen in the following ways:
      • Software is not populating paired device within the connection window
      • Software is not connecting to the launch monitor after selecting the available device – producing an error
  • Reason:
    • Mobile Device Bluetooth settings have been turned off
    • FSS Launch monitor is not paired with the mobile device or PC
    • GC2 does not have Bluetooth capabilities. Noted with an "A" before the serial number. (Ex. A12345)
  • Resolution:
    • Ensure that the PC is connected to the mobile device in the settings
    • Mobile Device is connected to other Bluetooth connected devices and dropping the connection to launch the monitor
    • Only GCQuad & GC2 connects to the Performance Fitting App via Bluetooth
    • GCQuad Bluetooth connection not supported in FSX 2020 and FSX Pro
    • The FILTER settings on the Device settings menu does not have "Bluetooth Enabled"
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