FSX 2020 Swing Camera Trouble Shooting

FSX 2020 Swing Camera Trouble Shooting

The FSX 2020 software allows for you to use swing camera options for swing analysis and review.

 

This often requires the user to setup and manipulate the camera settings to find the best setting for use within their environment.

 

PLEASE NOTE: While FSX 2020 will allow you to use Point Gray or Alternative Windows Driver Cameras, Foresight Sports is not responsible for the use or function of those cameras when purchased through a third party. We recommend you reach out to your camera manufacture should you experience problems. 

 

If you encountering these issues below, please read through this article:

  • Swing Camera Disconnecting/Not Found
  • Swing Camera Showing Blurry Image
  • Swing Camera Frame Rate Low
  • Swing Camera Video All Black
  • Swing Camera Not Found In FSX 2020 Software

 

Swing Camera Disconnecting/Not Found

If you are encountering problems where the Swing Camera is disconnecting during use, we recommend you review and update the Swing Camera drivers installed on your computer.

1. Update Driver:

Foresight Sports supports the Image Source Swing Camera for use within the FSX 2020 Software. To review the available driver updates, please see the page below:

IMAGE SOURCE DRIVER UPDATES

 

2. Confirm Proper Setup

If the problem continues, please review the setup guide for your camera below and confirm all cables and adapters are connected and functioning as required:

SWING CAMERA SETUP GUIDE

 

If you are still having trouble please submit a support request below to receive further assistance:

SUBMIT A SUPPORT REQUEST

 

Swing Camera Showing Blurry Image

The most common causes for the Swing Camera showing a blurry image are:

  • The Lens Adapter has not been installed
  • The Lens Focus has not been adjusted

To resolve these items, please see the steps below:

Also, see the FRAME RATE Options below, as a low frame rate may result in a blurry club shaft during your swing video.

 

If you are still having trouble please submit a support request below to receive further assistance:

SUBMIT A SUPPORT REQUEST

 

Swing Camera Frame Rate Low

The Swing Cameras Frame Rate is what is needed to complete a clear image where the subject in review is moving at high speeds. This is most relevant when your club is moving through your video.

Frame Rate increasing will require the video output to be a lower resolution.  Alternatively, if you increase the resolution of your cameras output it will result in a lower frame rate. These are directly related, as the time the frame is open, as well as the light that is captured by the camera will impact the possible resolution. For a more detailed explanation please see this guide:

To adjust your frame rate presented on your camera within the FSX 2020 Software, please see this guide:

For instructions on how to do this within your Image Source Application, pre-FSX 2020, please see this guide:

If you are still having trouble please submit a support request below to receive further assistance:

SUBMIT A SUPPORT REQUEST

 

Swing Camera Video All Black

If the image of your swing camera is all black, please review the following in order:

 

1. Your Swing Camera is Setup Correctly: SWING CAMERA SETUP GUIDE

2. Your Swing Camera drivers are the most up-to-date: IMAGE SOURCE DRIVER UPDATES

3. Your Swing Camera settings are correct: Adjusting Frame Rate Within FSX 2020

 

If you are still having trouble please submit a support request below to receive further assistance:

SUBMIT A SUPPORT REQUEST

 

Swing Camera Not Found In FSX 2020 Software

If your Swing Camera is not being found in FSX 2020, please follow the steps below in this order:

 

1. Your Swing Camera is Setup Correctly: SWING CAMERA SETUP GUIDE

2. Your Swing Camera drivers are the most up-to-date: IMAGE SOURCE DRIVER UPDATES

3. Your Swing Camera settings are correct, and the camera is selected correctly: Adjusting Frame Rate Within FSX 2020

4. If the Camera is not appearing within the application but does display signal lights on the back of it, simply unplug the camera and plug it back in. Select REFRESH from the Swing Cam screen in FSX 2020. Repeat this step until the camera appears.

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