Basic GCHawk Troubleshooting Instruction

Basic GCHawk Troubleshooting Instruction

If you are experiencing an issue with your GCHawk missing shots, not capturing club data, or seemingly not functioning normally, please read below.

 

This walkthrough will help you confirm the following items and rule them out as causes of your issue: 

  • Section 1: Improper Setup of the GCHawk
    1. Confirming Proper Setup Of The GCHawk
    2. Determining If The GCHawk Is Powered On
    3. Determining The Connection Status
    4. Understanding Hitting Zones And Ball Find Area
    5. Calibrating The GCHawk
    6. Accurate Ball Find Zone
  • Section 2: Improper Use of the GCHawk
    1. Confirming The Ball Remains Locked Up Until Impact
  • Section 3: Checking For Environmental Interference
    1. Ball Find Zone While Using GCHawk
    2. Reflective Surfaces
    3. Mat Color
    4. Lighting
  • Section 4: Product Failure
    1. Checking Error Codes To Determine Cause Of Performance Issues
    2. Contacting Technical Support

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